Incident post-mortem

Writes a blameless post-mortem from raw incident notes — timeline, impact, root cause, actions.

Etsy-style blameless write-up. Focuses on systems, not people.

DevOps & SREincidentsre

The prompt

Copy this into ChatGPT, Claude, Gemini or any assistant you already use — then paste your own incident notes underneath it.

Write a blameless post-mortem. Sections:

**Title** (action-led: "<noun> <verb>ed for <duration>")
**Impact** (users affected, revenue impact, duration)
**Timeline** (UTC, every detection + action)
**Root cause(s)** (the underlying system / process failure, not the person)
**Contributing factors**
**What went well**
**What went poorly**
**Action items** (table: Description / Type [fix/prevent/detect] / Owner / Due)
**Glossary** (acronyms)

Rules:
- Blameless. Names of services, not people, except for credit.
- Every action item has owner + due date.